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Customer insight dispels comparison site myth

Price is far from the only consideration, says comparethemarket.com

New research from comparethemarket.com challenges the industry perception that all insurance purchases via comparison sites are driven by price. comparethemarket.com revealed today that over a typical month, 45 per cent of its motor customers did not buy the insurance that was listed as the cheapest*.

The research demonstrates that 45 per cent of customers are considering other factors in their choice of motor insurance beyond price; whether it be level of cover, excess or key features such as warranties, courtesy cars, windscreen cover or no-claims-bonus protection.

Kal Samra, Managing Director of comparethemarket.com said: "For a long time our broker and insurer colleagues have protested that price comparison sites are commoditising the market and bringing everything down to price. But our own experience proves that this isn't the case. comparethemarket.com presents customers with a fast and easy way to look at different insurance to suit their needs - and it's clear that people are keen to compare much more than simply prices."

comparethemarket.com has been specifically highlighted by Defaqto for its transparency to customers, thanks to the level of detail provided as part of the quote process. For each insurance brand comparethemarket.com summarises the total price due, monthly payments and key details about the insurance, including special features such as add-ons and other current offers, to ensure the customer can make an informed choice.

Kal Samra continued: "It's very important to us that we offer a trustworthy and thorough service to our customers. We guarantee that they can't get a better deal by going direct to the brands that we feature."

comparethemarket.com has been adding quality insurance brands to its panel in recent months, to ensure a broad spread. More than 400 prices are now researched for every motor insurance customer.

For further information please contact: comparethemarket.com

 
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Colour is important when buying a new or used car
Written by HPI Press Release   
Coloured Judgment     09 Oct 08

Will the Colour of Your Car Deter Prospective Buyers, asks HPI?

When it comes to choosing that next set of wheels, following fashion could cost car owners dearly, warns HPI’s valuations experts. Although the fashion conscience driver could be tempted by the latest ‘in vogue’ exterior bodywork shades, this could impact the value of the vehicle when the time comes to sell it. To keep sellers in the pink and to avoid leaving prospective buyers green around the gills, HPI offers some words of wisdom.

“The main problem for buyers is choosing a colour that suits the car, as this can be a very important factor in deciding how much value it will retain,” explains Alan Senior, HPI’s used car valuations expert. “Silver has become a favourite choice over recent years, however, this means it could be out of favour for those wanting something different. Too many of the same models in the same colour can lead to over-saturation in the market.

“As with clothes, black is probably the safest option, as it always seems to find a buyer no matter what make or model. The latest trend for white is in many ways similar to yellow or bright green; you either love or hate it, so take this into consideration. Some colours work well on sporty models, but are bad news on larger saloons or hatchbacks.”

Colours that find buyers:

• Black – classic, timeless colour that suits all types of vehicle
• Silvers – second only to black, but there are too many cars around in the market in this colour. Champagne is a good alternative on premium models
• Blues – metallic is a must, with bright hues working well on sporty/Gti models but are not good news on MPVs, hatchbacks and saloons, where medium to dark shades work better. Solid blues are okay on small hatch and sports models, but dark blue is a real no-no
• Reds – Solid red is fine on small hatches and sports/Gti models, but go for metallics on saloons and MPVs
• White – hailed as the new silver, but not nearly as universal. Suits sporty models and coupes, but has limited appeal on larger saloons and MPVs
• Greens – go for brighter shades on small hatchbacks and sporty/Gti models, but steer clear on everything else
• Yellows, purples and the rest – experiment at your own risk. Fine on small hatchbacks and sporty/Gti models, but hard to pull off on other models

Senior concludes, “Many car owners don’t think about resale value when choosing the colour of their car. In our experience, the colour can have a huge impact on pulling buyers in, so we’d advise buyers to think carefully before making a statement in a cerise MPV.”
About HPI:
Originally established in 1938, HPI Limited is a primary source of vehicle information for the UK motor industry and motoring consumer, which since August 2004 has been owned by Norwich Union. HPI encompasses both the HPI database of all UK road registered vehicle descriptions and histories, and the National Mileage Register which holds in excess of 125 million mileage readings.

Together, HPI and NMR represent the UK's largest vehicle information source, combining and interpreting data from government agencies, industry bodies, private organisations, the police and the general public.
 
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