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Customer insight dispels comparison site myth

Price is far from the only consideration, says comparethemarket.com

New research from comparethemarket.com challenges the industry perception that all insurance purchases via comparison sites are driven by price. comparethemarket.com revealed today that over a typical month, 45 per cent of its motor customers did not buy the insurance that was listed as the cheapest*.

The research demonstrates that 45 per cent of customers are considering other factors in their choice of motor insurance beyond price; whether it be level of cover, excess or key features such as warranties, courtesy cars, windscreen cover or no-claims-bonus protection.

Kal Samra, Managing Director of comparethemarket.com said: "For a long time our broker and insurer colleagues have protested that price comparison sites are commoditising the market and bringing everything down to price. But our own experience proves that this isn't the case. comparethemarket.com presents customers with a fast and easy way to look at different insurance to suit their needs - and it's clear that people are keen to compare much more than simply prices."

comparethemarket.com has been specifically highlighted by Defaqto for its transparency to customers, thanks to the level of detail provided as part of the quote process. For each insurance brand comparethemarket.com summarises the total price due, monthly payments and key details about the insurance, including special features such as add-ons and other current offers, to ensure the customer can make an informed choice.

Kal Samra continued: "It's very important to us that we offer a trustworthy and thorough service to our customers. We guarantee that they can't get a better deal by going direct to the brands that we feature."

comparethemarket.com has been adding quality insurance brands to its panel in recent months, to ensure a broad spread. More than 400 prices are now researched for every motor insurance customer.

For further information please contact: comparethemarket.com

 
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Written by Steven Magill   

Solving Car Air Conditioning Problems

Although many people regard car air conditioning units as a luxury, the truth is the majority of cars are now sold with air conditioning fitted at the factory. People travel for longer periods of time and personal comfort within a vehicle is becoming more and more important.

Cheaper Car Insurance QuotesUnfortunately, many vehicle manufacturers don't include servicing your car air conditioning system in their standard maintenance programme, so it's important to know whether or not your car air conditioning unit is working normally, in order to avoid paying unnecessary and over-the-top fees for work and parts.

Probably one of the most common car air conditioning problems is that the car air conditioning unit installed in your car is not cooling the air properly.

Car air conditioning systems work by forcing the hotter air within a vehicle outside, thus lowering the inside temperature, cooling, drying, and clarifying the air in the process.

As time passes, the refrigerant used by car air conditioning systems diminishes by around 15% each year. During winter, when the car air conditioning unit is not being used, certain seals can dry out, causing the productivity of the air conditioning unit within the vehicle to gradually deteriorate, finally rendering it useless.

Luckily, this is more a frustrating problem than a serious one, and easily fixed by mobile auto repair and re-gas service companies , who can check for leakages and replenish refrigerant tanks quickly, easily, and affordably.

Another common car air conditioning problem is bacteria, which can build up when the air conditioning system within a motor car isn't being used very often. If left untreated, fungi and micro-organisms can make their homes behind the dashboard, the spores of which are believed to contribute significantly to "sick car syndrome".

Treatment by a SMART repair specialist can eliminate the growth and restore a fresh smell to the interior, in a relatively short amount of time and for a fraction of the price it would cost to replace the car air conditioning system within your vehicle.

Should you hear strange noises emanating from the air conditioning unit in your car, you should have it checked immediately.

A regular clicking sound may simply be the pump turning on and off. However, any sound that is irregular may indicate further damage to the car air conditioning compressor, which could cost in excessive of £500 in some cases!

By getting a trained vehicle air conditioning specialist to look at your car air conditioning system when you think you might have a problem, you can ensure that any damage is caught at the earliest stage and treated immediately, lowering costs and possible inconvenience in the near future.

Of course some car air conditioning problems are not real problems at all. Water dripping under the car is simply the draining of the evaporation from the car air conditioning unit and a standard feature, so nothing to worry about.

Sometimes, the tube for this evaporated water drain can get blocked, in which case the condensation remains in the evaporator and the car becomes excessively misty or the carpets damp.

Again, a SMART car repair technician will be able to fix the problem quickly and effectively.

Even smaller models of such well-known manufacturers including Mercedes and BMW can benefit from having an examination of their car air conditioning unit by a mobile auto repair and re-gas service company, should their drivers sense that something is not quite right.

By tending to your car air conditioning problems early, you can save yourself a lot of time, money and frustration!
Steve Magill is the Managing Director of LVV Services Ltd. which is located in South Wales.Covering Cardiff, Swansea , Newport ,Bridgend and surrounding areas. http://www.lvvservices.com
He advises all car owners against any technician who suggest that they can service the Air con system in less than an hour. This probably means they are taking shortcuts and will not do a professional job.
 
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